Shipping Terms

All orders are processed within 1 to 3 business days (excluding weekends and holidays)  after receiving your order confirmation email, you will receive another notification when your order has shipped. 

At Flip Flop Zone, we prioritize the timely delivery of our products to our valued customers. However, we want to clarify that once a package leaves our facility and is in the hands of the shipping carrier, we relinquish responsibility for any issues related to lost, missing, or undelivered packages.

In the event that a package fails to arrive at its intended destination, we kindly ask customers to contact the designated shipping carrier directly. They have the expertise and resources to assist in locating and resolving any delivery-related issues.

We understand the importance of receiving your order promptly and in good condition, and we appreciate your understanding and cooperation regarding this matter. If you have any questions or concerns about your shipment, please don't hesitate to reach out to our customer service team, and we'll do our best to assist you within our capabilities.